For those of you out there that are involved in software development, have you ever thought about using draw.io diagrams for software development processes?
In order to better document and work through the process of optimizing an app for Linchpin Intranet in Confluence, the Linchpin team used draw.io diagrams to help them stay on track. With all the potential outcomes it was important to be able to play out all scenarios.
The goal was to improve the usability of the Language Manager app for Linchpin: basically, the journey from its first iteration to sophisticated and professional software. There was a lot of potential in that first iteration of the software, but it became clear there were some bumps in the road that had to be smoothed out.
In order to regroup and refocus the process where it belonged, on the customer, the team turned to draw.io. They wanted to visualize possible scenarios with diagrams and through this process, solve the issues that were standing in their way. What does the user want to achieve? How do they want to achieve it? What are the obstacles?
Those of you in the same line of work know that the task of wrangling and taming an app is challenging enough, but being able to display the process on top of that can be tricky.