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draw.io Frequently Asked Questions
Explore our vast array of tutorials, FAQs, and troubleshooting guides to unlock the full potential of draw.io!


Product legal notices
Seeking clarification on your license agreement, or would you like to learn more about our TOMs and DPA? Look no further! This section is your one-stop-shop for all the details on our legal statements.
EULA (End-User License Agreement)
The EULA is the contract between the software developer, us, and the end user, you. It’s an end-user license agreement that grants you, the user, a license to use the app and covers a series of important clauses.
TOMs (Technical Operation Measures)
TOMs identify the measures and controls related to our systems and technology, such as devices, networks, hardware, and access control. These measures are crucial for the security of any personal data, and offer peace of mind to users.
DPA (Data Processing Agreement)
A DPA is an agreement between your business and us, your trusty external data processor. It regulates how any personal data processing is conducted for business purposes, and explains how we process your data.