About Emily Williams

With a background in languages and education technology, Emily is passionate about the user being at the heart of written content and empowering people to find the info they need to learn and succeed. She is now the Content Coordinator for draw.io.

Build argument maps with AI using draw.io’s Smart Template

This blogpost is part of our I bet you didn’t know you could diagram that! series, where we look at surprising and creative ways visual thinking can supercharge everything from product development to personal productivity. Discover how diagrams can save time, spark fresh ideas, and transform collaboration across any project or goal for obvious [...]

By |2026-01-23T15:26:47+01:00September 25th, 2025|AI, draw.io, learning, Smart Template, use cases|

Upcoming pricing changes for draw.io

As of September 22nd 2025, prices for draw.io for Jira and Confluence Cloud will be increasing. This change will allow us to continue investing in the features that make draw.io the most powerful and innovative diagramming tool on the Atlassian Marketplace. Adapting to the Atlassian ecosystem First to Forge: The Atlassian ecosystem is constantly [...]

By |2025-09-22T11:41:45+02:00September 15th, 2025|Atlassian, draw.io, news, pricing|

Plan the perfect event with Gantt charts in draw.io

This blogpost is part of our I bet you didn’t know you could diagram that! series, where we look at surprising and creative ways visual thinking can supercharge everything from product development to personal productivity. Discover how diagrams can save time, spark fresh ideas, and transform collaboration across any project or goal for obvious [...]

By |2026-01-30T17:36:18+01:00September 11th, 2025|AI, Business, customization, productivity, Smart Template, use cases|

What is the draw.io Scratchpad?

Quick access to customized shapes The Scratchpad in draw.io is your personal space for frequently used shapes and diagrams, to use again and again. Use the Scratchpad to store shapes, groups of shapes, and even entire diagrams, that you wish to use repeatedly. This is perfect if you have a number of customized shapes, [...]

By |2025-08-14T17:55:14+02:00August 28th, 2025|customization, draw.io, feedback, learning, productivity|

Create custom shape libraries in draw.io for Confluence Cloud

Save time with custom libraries If you are using draw.io for Confluence Cloud, there is a quick and efficient way to add and share custom libraries. Custom libraries are ideal if you and your team are regularly using the same specific, complex, or custom shapes throughout your diagrams. You can add shapes, groups of [...]

By |2025-09-01T09:59:13+02:00August 14th, 2025|Atlassian, customization, draw.io, feedback, productivity|

Network and technical diagram shapes in draw.io

All the latest shape libraries draw.io has up-to-date shape libraries for a wide range of technical diagrams. Whatever your use case, we’ve got you covered. In this blogpost, along with some tips and tricks to help you get the most out of draw.io, we’ll look at how to access the following technical shape libraries: [...]

By |2025-10-28T13:39:10+01:00July 31st, 2025|draw.io, learning, productivity|

Behind the scenes: How the draw.io Team uses draw.io

Practice what we preach At draw.io, we practice what we preach: we don’t say how great it is - we actively use the tool in our day-to-day work. In this blogpost, we’ll take a sneak peek into how some of the members of Team draw.io visualize in draw.io! Feeling inspired, and want to try [...]

By |2025-07-17T12:23:30+02:00July 17th, 2025|collaboration, customization, feature, productivity, use cases, whiteboard|

Celebrating 80,000 installs in Confluence and Jira

The one tool for every team We're thrilled to announce that draw.io has reached an incredible milestone: over 80,000 installs across Confluence and Jira! This achievement is a testament to the trust and enthusiasm that our users have placed in us. Your support enables us to keep innovating and delivering the one tool for [...]

By |2025-06-24T10:21:28+02:00July 3rd, 2025|Atlassian, collaboration, customization, draw.io, feature, news|

How to create mind maps in draw.io

A trusty staple Mind maps are a trusty staple for many of us. Often used as a creative kick-off to get ideas flowing, mind maps are a great way to categorize ideas in a presentable yet free-flowing way. They typically start with a central topic or idea, which branches out to associated topics and subtopics. [...]

By |2025-06-18T18:40:23+02:00June 19th, 2025|collaboration, customization, draw.io, feature, learning, whiteboard|